Description

Trackershop are proud to provide the best value tracking costs available in the UK.

All Trackershop credit plans are on a PAYG principle. No contracts or commitments, you only ever pay for what you need.

Your unlimited position credits are added when purchased online or over the phone. You do not need to receive anything in the post or activate online – your credits are applied for you.

How to apply a PAYG credit plan

For a new GPS tracker:

If you are purchasing your credit package at the same time as a new GPS tracker, your credits will be automatically programmed. You will not need to activate your credits- and your tracking device will be ready to use straight away.

Topping up an existing tracker:

Returning customers topping up existing tracker(s), simply add your desired credit package to your basket and proceed to check out. On the checkout page there will be a box to enter your Device ID/Account ID(s) that you would like the credits applied to. For new customers, you will be sent a Device/Account ID when you purchase your new GPS tracker. You can then use this ID as a reference for future Top Up Credit purchases.

Whenever you purchase a credit plan from Monday to Saturday with in 12.01am midnight till 5pm it will be activated on the day. If you purchase a credit plan past 5pm Monday to Friday it will be activated the next day. If you purchase a credit plan after 5pm Saturday or any time on a Sunday it will be activated on Monday. On bank holidays it will be activated the next working day.

Your credit package expiry/renewal date is displayed on the left side of your mapping panel and at the bottom of your app’s mapping page.

You also receive 200 SMS Credits with your 12 Month tracking plan.

SMS Credits are used when you send one of the following messages from your Commands tab:

• GPS tracker’s report time
• ‘Instant Locate’
• ‘Reboot Device’

You will also use SMS credits if you have set your tracker(s) to send you alert messages for:

• Zone Alerts
• Motion Alerts
• Battery Alerts
• SOS Alerts

You can also set your alerts to be sent as an email. This will not deduct an SMS credit and is a free message.

Please note: Each GPS tracker must have an active PAYG credit plan applied for it to track in real-time. Each GPS tracker must have its own credit plan applied.